Privacy Policy

This Privacy Policy was updated April 19, 2024,


Who we are

Our website address is: https://3music.tv. 3music.tv is managed by the Digital Media team of 3 Music TV – Ghana, and owned by 3 Media Networks Limited – Ghana.

This privacy statement covers the Personal Information (as defined below) that is gathered via 3 Media Networks Limited's ("3music," “3music.tv” "we," "us," or "our") websites that link to it. This includes any features, apps, widgets, or online services that provide a link to this privacy statement, accessible through computers, tablets, or other devices (collectively, the "Sites").

The term "Personal Information" as used in this Privacy Policy refers to any information that can be used to identify, relate to, describe, reasonably be associated with, or reasonably be linked, either directly or indirectly, to a specific person or household, including information that is subject to applicable data protection laws. This privacy statement only applies to Personal Information that 3music.tv collects via the Sites; it does not apply to any information that it collects offline or from any other website, unless it is made clear at the time of collection.

This Privacy Policy describes the information gathering procedures used by 3 Media Networks Limited at the Sites, including the kinds of Personal Information that the Company gathers about Site visitors and our potential uses for it. Kindly carefully read over this privacy statement. Please also read the Terms of Use, which specify how you may use the Sites. Please do not use the Site, the services, or submit any Personal Information to us if you disagree with this Privacy Policy.

Changes to this Privacy Policy

This Privacy Policy may be updated in the future, and any updates will be reflected in the updated date at the top of the policy. We'll let you know through the Services—like our homepage—or by email or other means when we make big changes. Kindly revisit this page periodically to obtain up-to-date details on our privacy policies.

Payment Data

Payment details (such as your bank account or credit card information) are required in order to place an order for products or services through our website. It is important to remember that our third-party payment processing firm collects and stores your financial information. The appropriate privacy policy of the third-party payment processor governs how that data is used and stored.

Purchase Data

If you make a purchase from any product or service from our website, we will receive data about the purchase so that we can get credit for sending you to that third party. Transaction and Financial Information including your transactions (such as through the 3 Music Event and Ticketing platform) and your payment method (transaction details excluding card information), which is collected and stored by our third party payment processing company, Paystack (the “Payment Processor”), and use and storage of that information is governed by the Payment Processor’s terms of service and privacy policy.

Data that we collect automatically about your browser and device.

We use cookies and related technologies to gather information about your browser and device when you access or use the Services.

Log Data

Every time you use the Services, we automatically gather and store data from your device or web browser. Your IP address, mobile device ID, operating system, platform, language preference, time zone, operating system, and internet service provider (ISP) are among the details we get.

When you fill out a form or subscribe to our newsletter, we collect information from you including location data and email address for effective newsletter distribution.

Cookie Data

We will install some "cookies" and related tracking technologies on your device when you access the Services. These technologies include web beacons and cookies.

This website may have embedded content in its articles (e.g., images, videos, articles, etc.). When another website's content is embedded, the visitor will act exactly as though they have visited the other website.

When you engage with embedded material on these websites, data about you may be collected, cookies may be used, extra third-party tracking may be added, and your interaction with the content may be tracked if you have an account and are logged in.

You may agree to have your real name, email address, and website saved in cookies when you post a comment on our website. These are provided for your convenience so that you won't have to enter your information each time you post a comment. You may use these cookies for up to a year.

To find out whether your browser accepts cookies, we will place a temporary cookie if you have an account and log in to our website. When you exit your browser, this cookie—which doesn't include any personal information—is deleted.

Additionally, when you login, we will put up a few cookies to store your screen display preferences and login details. Two-day cookies are used for login, and a year's worth of screen options cookies are used. Your login will be active for two weeks if you choose "Remember Me." The login cookies will be deleted if you log out of your account.

Cookies are used by Google, a third-party provider, to display adverts on your website. Google can show adverts to users based on their visits to your websites and other websites on the Internet thanks to its usage of the DART cookie. Users can visit the Google ad and content network privacy policy to opt out of the DART cookie's use.

Location data

Your estimated location is determined by us using your IP address. The language or nation you select may also be collected by us. We use location data in conjunction with other information we have gathered about you to deliver a localized experience when we offer specific services, such as presenting you with a version of our Services that is tailored to your country.

Aggregated data

The amount and frequency of your visits to the Services are examples of the personal data we gather and analyze. We use this data to create anonymized metrics and statistical data that does not personally identify you.

We aggregate data, such as statistical, demographic, and usage data, to build audience segments by combining information about you with information about other users. Your personal data will be treated as personal data and handled in compliance with this privacy policy if we merge or link aggregated data with it.

Comments

In order to aid with spam identification, we also record the IP address and browser user agent string of visitors who post comments on the website in addition to the information provided in the comments form. We don't share the data with outside parties; it is kept private in our database. Please take note that if website administrators don't remove comments, they might be up for several years. Please be as courteous when you comment because we won't be held liable for any legal action resulting from it.

Media

It is not recommended that you upload photos with integrated location data (EXIF GPS) to the website. Any location data that is contained in the website's photos can be downloaded and extracted by users.

How are your information used by us?

Any information we gather from you could be put to any of the following uses:

  • To make your experience more unique, we can better meet your needs thanks to the information you provide.
  • To enhance our website: We work hard to make improvements to our online offerings depending on the data and input we get from you.
  • To enhance customer service: your information enables us to address your support requirements and requests more skillfully.
  • To handle transactions: Your information, whether private or public, will never be traded, sold, transferred, or provided to another business without your permission, unless it is specifically needed to provide the requested good or service that you have purchased.
  • To send sporadic emails: In addition to occasionally getting news, updates, and information about related products or services, the email address you provide may be used to send you information and updates about your news subscriptions.

Analytics

This website uses Google Analytics and Microsoft Bing Webmaster for traffic data and analysis.

Who we share your data with

Your personally identifiable information is never traded, sold, or otherwise transferred to unaffiliated third parties by us. This excludes dependable outside parties who help us run our website, manage our business, or provide you with services, provided that they also promise to protect the privacy of this information. Additionally, we could disclose your information if we think it's necessary to abide by the law, uphold our site's rules, or safeguard the safety or property of others. Non-personally identifiable visitor data, however, might be given to other organizations for advertising, marketing, or other purposes.

Aggregated data

In the event that you leave a comment, both the comment and its metadata are kept forever. This is so that, rather than keeping them in a moderation queue, we can instantly identify and approve any follow-up comments.

We also keep the personal data that users enter in their user profiles when they register on our website, if any. All users are able to view, modify, or remove their personal data at any moment; however, they are unable to modify their username. Administrators of the website can view and change that data as well.

What rights you have over your data

You can ask to have an exported file containing all of the personal information we have on file about you, including any information you have given us, if you have an account on our website or have posted comments. You have the option to ask us to delete any personal information we may have about you. This excludes any information that we are required to maintain for security, legal, or administrative reasons.

Children's Online Privacy Protection Act Compliance

Since the Sites are meant for a broad audience, we do not intentionally gather any Personal Information from kids under the age of thirteen (13). Any collected Personal Information that we subsequently determine belongs to a person under the age of thirteen will be deleted. Please contact our customer support right once at info@3music.tv if a parent, guardian, or other responsible party learns that a person under the age of 13 has used the Sites and that Personal Information has been gathered from that usage.

Online Privacy Policy Only

This online privacy statement only relates to data that we collect online; it does not apply to data that we gather offline.

Terms of Use

Please also visit our Terms section establishing the use, disclaimers, and limitations of liability governing the use of our website at Terms of Use

Your Consent

By using our site, you consent to our web site privacy policy.

Contacting Ust

If there are any questions regarding this privacy policy you may contact us using the information below.

Mailing address:
No 12 Afunya Street
GPS: GA-092-5841
Abelenpke, Accra

Phone: (+233) 0302791949
Info Email: shout@3music.tv
Submit Content: submit@3music.tv